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Warranty-Returns-Shipping

Warranty, Returns & Shipping

Warranty Policy

All of our certified pre-owned x-ray equipment is covered by a comprehensive parts and onsite labor warranty for the term specified in the sales agreement. Unless specified, replacement parts are warranted for the length of the original warranty term. Some warranties may be extended upon request for an additional monthly fee. Please contact Renew Digital support at 888-246-5611 or support@renewdigital.com for any warranty-related questions.

Return Policy

It is our goal that you are entirely satisfied with your certified pre-owned x-ray equipment. If you experience any issues during your warranty period, please contact Renew Digital support at 888-246-5611 or support@renewdigital.com for assistance. If the equipment is not repairable during the warranty period, then it may be replaced with a comparable system at a similar value. Returns and refunds of installed x-ray systems are typically not accepted. 

Shipping Policy

Renew Digital ships only to US destinations. Shipping time can vary based on location and/or equipment installation schedule.  

Equipment shipping costs are fixed and are calculated based on equipment type. Shipping costs will automatically populate for online orders, or may be manually added to sales orders for other transactions. Replacement parts covered under warranty are shipped free of charge.  

 

 

We power some of the most successful dental practices.

Here's what some of them have to say.

Dr. Jane Smith

Miami, FL

"Purchasing an i-CAT from Renew Digital was the best decision that I could have made for my practice."
Dr. Daniel L.W. Fishel

Red Lion, PA

"I can all but guarantee you will be satisfied with Renew Digital's service and your experience."
Dr. David Gonzales

Larkspur, CA

"Renew Digital provided me with an amazing product, installed in a timely and professional manner."

Company Info

  • Renew Digital Headquarters
  • 3250 Peachtree Corners Circle Suite D
  • Norcross, GA 30092
  • We'd love to hear from you.
  • Toll Free: 1.888.246.5611
  • Office: 404.793.0321
  • Fax: 404.996.1671

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