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Warranty-Returns-Shipping

 

Warranty Policy

All of our certified pre-owned x-ray equipment is covered by a comprehensive parts and onsite labor warranty for the term specified in the sales agreement. Unless specified, replacement parts are warranted for the length of the original warranty term. Some warranties may be extended upon request for an additional monthly fee. Please contact Renew Digital support at 888-246-5611 or Support Page for any warranty-related questions. 

Return Policy

It is our goal that you are entirely satisfied with your certified pre-owned x-ray equipment. If you experience any issues during your warranty period, please contact Renew Digital support at 888-246-5611 or our Support Page for assistance. If the equipment is not repairable during the warranty period, then it may be replaced with a comparable system at a similar value. Returns and refunds of X-ray equipment, installed or on order, are not accepted. 

Shipping Policy

Renew Digital ships only to US destinations. Shipping time can vary based on location and/or equipment installation schedule.  

Equipment shipping costs are fixed and are calculated based on equipment type. Shipping costs will automatically populate for online orders, or may be manually added to sales orders for other transactions. Replacement parts covered under warranty are shipped free of charge.  

 

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